Managed Intelligence Providers are the next phase in AI evolution: Here's what SMBs need to know
The evolution of AI is enabling small and mid-sized businesses (SMBs) to compete more effectively with larger enterprises through the use of autonomous AI agents. These agents function as a digital workforce, allowing SMBs to shift from purchasing tools to buying business outcomes. As 62% of SMBs already use AI tools, the trend signals a broader transformation toward an 'agentic economy' where human roles evolve into supervision and oversight.
- ▪62% of small and mid-sized businesses reported using AI tools, with 67% planning to increase their AI budgets in the coming year.
- ▪SMBs are transitioning from buying software tools to purchasing outcomes through autonomous AI agents that operate independently.
- ▪Autonomous AI agents enable SMBs to achieve enterprise-scale results, leveling the competitive playing field with larger organizations.
- ▪The rise of the 'agentic economy' means human employees increasingly take on supervisory roles over AI-driven processes.
- ▪Fortune 500 companies historically had more resources to manage technology, but AI is now democratizing access for smaller businesses.
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Pro Managed Intelligence Providers are the next phase in AI evolution: Here's what SMBs need to know Opinion By Nick Heddy published 29 April 2026 Human Employees Evolve into Supervisors When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Discover how SMBs are leveraging autonomous agents and strategic partnerships to outpace larger competitors. (Image credit: Getty Images) Copy link Facebook X Whatsapp Reddit Pinterest Flipboard Threads Email Share this article 0 Join the conversation Follow us Add us as a preferred source on Google Newsletter Subscribe to our newsletter AI transformation is moving at breakneck speed, but not only across larger enterprises with unlimited tech budgets.Organizations of every size are now layering agentic…
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