US Is Starting to See Heavy Job Losses in Roles Exposed to AI
The US is experiencing significant job losses in roles vulnerable to artificial intelligence, with certain occupations seeing heavy losses for the second year in a row. These job losses are led by customer service representatives, secretaries, and salespeople, with 18 occupations flagged by the Bureau of Labor Statistics as being exposed to AI. The affected occupations account for around 10 million jobs and saw a 0.2% drop in employment between May 2024 and May 2025, compared to an overall employment increase of 0.8% during the same period.
- ▪Several US occupations expected to be impacted by artificial intelligence saw heavy job losses for a second year in 2025.
- ▪A group of 18 occupations flagged by the Bureau of Labor Statistics as exposed to AI saw a 0.2% drop in employment between May 2024 and May 2025.
- ▪The affected occupations account for about 10 million jobs and include customer service representatives, secretaries, and salespeople.
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Management & WorkUS Is Starting to See Heavy Job Losses in Roles Exposed to AIFacebookXLinkedInEmailLinkGiftFacebookXLinkedInEmailLinkGiftGift this articleContact us:Provide news feedback or report an errorConfidential tip?Send a tip to our reportersSite feedback:Take our SurveyNew WindowFacebookXLinkedInEmailLinkGiftBy Matthew BoeslerMay 15, 2026 at 7:06 PM UTCBookmarkSaveSeveral US occupations expected to be impacted by artificial intelligence saw heavy job losses for a second year in 2025, led by customer service representatives and certain types of secretaries and salespeople.A group of 18 occupations flagged by the Bureau of Labor Statistics as exposed to AI, accounting for about 10 million jobs, saw a 0.2% drop in employment between May 2024 and May 2025, according to annual data…
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