The Quiet Renovation at Bitwarden
Bitwarden has undergone significant leadership changes, with CEO Michael Crandell transitioning to an advisory role and being replaced by Michael Sullivan, who has a background in mergers and acquisitions. The company's messaging has also shifted, with the removal of the phrase 'Always free' from its website and a change in its core values. These changes have raised concerns among users about the company's direction and commitment to transparency.
- ▪Michael Crandell has stepped down as CEO of Bitwarden, transitioning to an advisory role.
- ▪Michael Sullivan, known for his experience in mergers and acquisitions, has taken over as the new CEO.
- ▪The phrase 'Always free' has been removed from Bitwarden's website, signaling a potential shift in their service offerings.
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The Quiet Renovation at Bitwarden Back in March, I wrote about Bitwarden doubling their Premium price — and specifically how they did it. Buried in a feature announcement. Priced in fake monthly increments for a product that has never once offered monthly billing. Communicated to existing customers fifteen days before their renewal, not before. Bitwarden responded on Mastodon. They confirmed everything in my post while apparently thinking they were defending themselves. I noted at the time that the response was its own data point. Well. There’s more data now. The Changing of the Guard In February, as Fast Company reported, longtime CEO Michael Crandell quietly transitioned to an advisory role. No announcement from the company. You’d only know it happened if you went looking on LinkedIn.
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