Terms of (Ab)Use: An Analysis of GenAI Services [pdf]
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The paper titled 'Terms of (Ab)Use: An Analysis of GenAI Services' examines the terms of use for generative AI services from a consumer perspective. It highlights significant issues regarding user data, responsibility, and liability that consumers face when using these services. The authors recommend urgent updates to consumer protection mechanisms to address these challenges.
- ▪Generative AI services like ChatGPT and Gemini are rapidly growing consumer services.
- ▪The analysis reveals that terms of use often contain surprising implications for consumers, including the default use of user data for training.
- ▪Users are made solely responsible for outputs, despite lacking control over the model's functioning.
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Computer Science > Computers and Society arXiv:2603.18964 (cs) [Submitted on 19 Mar 2026 (v1), last revised 20 Mar 2026 (this version, v2)] Title:Terms of (Ab)Use: An Analysis of GenAI Services Authors:Harshvardhan J. Pandit, Dick A. H. Blankvoort, Adel Shaaban, Sasha Luccioni, Abeba Birhane View a PDF of the paper titled Terms of (Ab)Use: An Analysis of GenAI Services, by Harshvardhan J. Pandit and 4 other authors View PDF Abstract:Generative AI services like ChatGPT and Gemini are some of the fastest-growing consumer services. Individuals using such services must accept their terms of use before access, and conform to these terms for continued use of the service.
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