‘Stop building silos of excellence’: Peloton’s COO has a Navy playbook for the new era of supply chain chaos
Peloton's COO Charles Kirol emphasizes the need for resilience in supply chain management, moving away from traditional efficiency models. Drawing from his Navy experience, he advocates for transparency and real-time monitoring to prevent crises. Kirol's approach challenges companies to foster teamwork over individual excellence to navigate current geopolitical and supply chain challenges.
- ▪Charles Kirol, Peloton's COO, argues that efficiency without resilience can lead to failure.
- ▪He introduces the 'glass pipeline' concept for transparency in supply chain management.
- ▪Kirol calls for organizations to stop rewarding individual performance in isolation and instead build resilient teams.
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The old corporate playbook said surge to meet demand. Charles Kirol says that playbook is dead.Recommended Video Speaking at Fortune‘s COO Summit, Peloton’s Chief Operating Officer — a nearly 40-year U.S. Navy veteran who once commanded nuclear submarines — delivered a blunt challenge to the business leaders in the room: in a world of geopolitical volatility and broken supply chains, efficiency alone will get you killed. “Both in the Navy and at Peloton,” Kirol said, “efficiency without resilience is just a fast way to fail.” His prescription starts with what he calls the “glass pipeline” — a concept he lifted directly from submarine logistics and grafted onto Peloton’s global supply chain.
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