Shein hit with new €22 million fines by French fraud authorities
French authorities have fined Shein a total of €22 million for violations related to consumer information and withdrawal rights. The fines were imposed after investigations revealed that order confirmation emails lacked essential details and that Shein failed to comply with the right of withdrawal. Shein plans to contest the fines, arguing that they are disproportionate and that no consumer harm was established during the investigations.
- ▪The French Directorate General for Competition Policy imposed two fines on Shein totaling €22 million.
- ▪Shein was fined €16.7 million for failing to provide essential information in order confirmation emails.
- ▪The second fine of €5.7 million was for non-compliance with the right of withdrawal and lack of environmental information.
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In Paris, on November 5, 2025. JULIE SEBADELHA/AFP The French authorities have imposed two fines on Shein, totaling €22 million. Following investigations conducted in 2025, the Directorate General for Competition Policy, Consumer Affairs and Fraud Control (DGCCRF) announced two sanctions against the Chinese e-commerce company on Wednesday, June 3. The first fine sanctions the lack of information in the order confirmation emails sent to Shein customers. The emails failed to mention the order's price, the seller's name and the delivery time, even though these details could be accessed via the customer's account. Shein was fined €16.7 million on this count.
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