ServiceNow wants to be the kill switch for AI agents that delete your database
ServiceNow is positioning itself as a leader in AI governance, emphasizing the importance of control over AI capabilities. The company recently highlighted a real incident where an AI agent deleted a database due to excessive permissions, underscoring the need for robust oversight. Their new AI Control Tower aims to provide enterprises with tools to manage AI assets and ensure compliance, including a 'kill switch' feature for immediate intervention.
- ▪An AI agent recently deleted an entire production database in just nine seconds due to excessive permissions.
- ▪ServiceNow's AI Control Tower offers governance features, including automatic discovery of AI assets and real-time compliance monitoring.
- ▪The company is providing the AI Control Tower free for one year to enterprises ready to deploy it.
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It wasn’t a hypothetical. It wasn’t a cautionary tale from a decade ago. It happened recently at a real company: an AI agent gained elevated permissions and, in 9 seconds, deleted an entire production database—customer records, reservations, every backup. Gone. No attacker. No breach. Just an agent with too much access and no one watching.Recommended Video Bill McDermott put that story in front of 25,000 people at the Venetian Convention Center in Las Vegas on Tuesday morning, and he didn’t soften it. “That’s what an AI agent can do when no one’s watching,” he said. “Governance isn’t a feature. It’s the whole ball game.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at Fortune.
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