Ofcom issued ultimatum over Royal Mail’s ‘unacceptable’ performance and post delays
Ofcom has been criticized for its handling of Royal Mail's performance issues, particularly regarding mail delivery delays. A report from the Business and Trade Committee has given Ofcom a six-month ultimatum to improve its regulatory oversight. The report highlights significant declines in delivery performance, with many letters arriving late and causing various public inconveniences.
- ▪Between April 2025 and January 2026, only 74.9 percent of first-class mail was delivered the next day.
- ▪The Business and Trade Committee expressed doubts about Ofcom's ability to oversee the postal market effectively.
- ▪Around 16 million people experienced letter delays over Christmas last year, marking a 50% increase since 2024.
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NewsUKHome NewsOfcom issued ultimatum over Royal Mail’s ‘unacceptable’ performance and post delaysBetween April 2025 to January 2026, 74.9 per cent of first class mail was delivered the next dayAlan Jones Friday 22 May 2026 00:01 BSTBookmarkCommentsGo to commentsBookmark popoverRemoved from bookmarksClose popover{"translations":{"comments":"Go to comments","share":"Share","copyLink":"Copy link","bookmark":"Bookmark","removeBookmark":"Remove bookmark"},"showComments":true,"showBookmark":true,"articleId":"b2981399","articleMeta":{"url":"https://www.independent.co.uk/news/uk/home-news/royal-mail-ofcom-post-delays-b2981399.html","title":"Ofcom issued ultimatum over Royal Mail’s ‘unacceptable’ performance"}}Royal Mail postal workers claim they are told to hide mail to look like delivery…
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