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Most AI features should not be chatbots

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Most AI features should not be chatbots

I keep watching teams ship AI features inside a chat interface for tasks that already had perfectly...

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try { if(localStorage) { let currentUser = localStorage.getItem('current_user'); if (currentUser) { currentUser = JSON.parse(currentUser); if (currentUser.id === 3904027) { document.getElementById('article-show-container').classList.add('current-user-is-article-author'); } } } } catch (e) { console.error(e); } Victor Posted on Apr 30 Most AI features should not be chatbots #ux #design #webdev #ai I keep watching teams ship AI features inside a chat interface for tasks that already had perfectly good forms, then spend the next quarter trying to figure out why nobody used the AI feature. For any feature where the input shape or the output shape is known in advance, chat is the wrong choice, and the cost shows up as low usage three weeks after launch.

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