Morocco faces over 40,000 job losses after France bans telemarketing calls
Morocco is facing significant job losses due to a new French law banning unsolicited telemarketing calls. The legislation, effective August 11, could jeopardize between 40,000 and 50,000 jobs in Moroccan call centers, which heavily rely on the French market. Concerns have been raised about the lack of accurate statistics regarding the impact on the sector.
- ▪A new French law banning unsolicited telemarketing calls will take effect on August 11, 2025.
- ▪The law could put 40,000 to 50,000 jobs at risk in Moroccan call centers.
- ▪The French market accounts for over 80% of revenue for offshore customer relations centers in Morocco.
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A call center in Rabat, Morocco, February 16, 2007. ABDELHAK SENNA / AFP To address the frustration of French citizens tired of relentless telemarketing calls, a law adopted on June 30, 2025, is set to take effect on August 11. It will enforce a straightforward rule: Without the explicit consent of the customer, all prospecting calls are forbidden. However, this piece of legislation has raised concerns in Morocco, where it could have major social repercussions. Between 40,000 and 50,000 jobs are at risk in Moroccan call centers, according to Younes Sekkouri, Minister of Economic Inclusion, Small Business, Employment and Skills. It is a staggering figure.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at Le Monde (EN).
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