Lloyds customers unable to make payments due to IT glitch
Lloyds Banking Group faced significant issues as thousands of customers were unable to make payments due to an IT glitch. The problems affected various brands under the group, including Halifax and Bank of Scotland, and persisted for over three hours. The bank has apologized and stated that services have since been restored, but concerns about customer protections remain.
- ▪Thousands of Lloyds customers experienced payment issues due to an IT glitch.
- ▪The outage affected multiple brands including Halifax and Bank of Scotland.
- ▪Lloyds issued an apology and confirmed that services were restored after three hours.
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Some customers were still experiencing problems three hours after the outage started. Photograph: David Burton/AlamyView image in fullscreenSome customers were still experiencing problems three hours after the outage started. Photograph: David Burton/AlamyLloyds Banking GroupLloyds customers unable to make payments due to IT glitchBank apologises after IT update caused problems with Lloyds, Halifax and Bank of Scotland appsRupert JonesWed 3 Jun 2026 10.43 EDTLast modified on Wed 3 Jun 2026 10.54 EDTSharePrefer the Guardian on GoogleLloyds Banking Group has apologised after thousands of its customers were unable to make payments or send money due to another IT glitch.According to Downdetector, a website that lets people track real-time service issues and outages, customers started noticing…
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