Italy probes AI-fueled price hikes in Microsoft 365
The regulator's stated concern is not the inclusion of AI itself, but whether customers were given sufficiently clear information that Copilot and Designer had arrived – and that their subscription bills were going up as a result.
- ▪The regulator's stated concern is not the inclusion of AI itself, but whether customers were given sufficiently clear information that Copilot and Designer had arrived – and that their subscription bills were going up as a result.
Opening excerpt (first ~120 words) tap to expand
(function() { let windowUrl = window.location.href; windowUrl = windowUrl.substring(windowUrl.indexOf('?') + 1); let messageElement = document.querySelector('.shareableMessage'); if (windowUrl && windowUrl.includes('code') && windowUrl.includes('expires')) { messageElement.style.display = 'block'; } })(); saas Italy probes AI-fueled price hikes in Microsoft 365 Regulator says subscribers may have been defaulted onto more expensive plans with Copilot features attached Carly Page Carly Page Published fri 26 Jun 2026 // 12:25 UTC Microsoft is facing fresh regulatory grief in Europe after Italy's competition watchdog opened an investigation into claims Redmond added AI features to Microsoft 365 and automatically moved subscribers to more expensive plans unless they opted out.The Italian…
Excerpt limited to ~120 words for fair-use compliance. The full article is at theregister.