I paid Microsoft's premium Copilot agents to do my work - they were confidently bad at it
A recent experiment with Microsoft's Copilot agents revealed significant shortcomings in their performance. Despite the company's heavy investment in AI technology, the results from the agents were often unhelpful and frustrating. The experience highlighted the gap between expectations for AI assistance and the current capabilities of these tools in a business context.
- ▪Microsoft is investing heavily in AI features, including building data centers and licensing models from various companies.
- ▪The Copilot agents are designed to assist with tasks like writing memos and organizing meetings, but often produce inaccurate results.
- ▪In a test, the Copilot agent failed to deliver a usable Excel file despite claiming to have created one.
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Innovation Home Innovation Artificial Intelligence I paid Microsoft's premium Copilot agents to do my work - they were confidently bad at it Can you get a Copilot agent to do your work for you? I tried, but the AI wasn't ready to play along. Written by Ed Bott, Senior Contributing EditorSenior Contributing Editor June 3, 2026 at 7:43 a.m. PT The Microsoft Copilot Analyst agent at work Ed Bott/ZDNETFollow ZDNET: Add us as a preferred source on Google.ZDNET's key takeawaysCopilot agents are built to help with research and analysis. In my tests, those agents didn't produce useful results.
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