How Grab’s CTO sees the superapp’s push into physical AI and automated driving—and why he uses his competitors’ robots in the office
Grab's CTO, Suthen Paradatheth, emphasizes the importance of robots in the company's future, particularly with the introduction of their delivery robot, Carri, in Singapore. The company employs a strategy that includes using competitors' robots to remain competitive and innovative. Grab has evolved significantly since its early days, expanding its services and integrating AI technology to enhance customer experience across Southeast Asia.
- ▪Grab's delivery robot, Carri, will begin operations in Singapore's Punggol district.
- ▪The company uses a 1+n strategy, incorporating robots from competitors to foster innovation.
- ▪Grab reported $2.8 billion in revenue last year, a significant increase from $469 million in 2020.
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Robots could become as important to Grab’s future as its human drivers. Recommended Video On May 20, Grab announced that one of its robots, named Carri, will start deliveries in Singapore’s Punggol district, the city-state’s hub for testing robotic services. But Carri has already been plying the corridors of Grab’s Singapore headquarters, says chief technology officer Suthen Paradatheth. And Carri’s not alone. “We don’t oblige our business units to just use our robots,” Paradatheth told Fortune during an interview on the sidelines of the Asia Tech (ATx) summit. “If you go to the Grab office now, you’ll see robots from other companies as well.
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