Guidelines for Human-AI Interaction
The Guidelines for Human-AI Interaction were established to improve the way AI systems interact with users. Developed through a collaboration between Aether and Microsoft Research, these guidelines synthesize over 20 years of research. They provide best practices for AI behavior during initial and ongoing interactions, as well as when errors occur.
- ▪The guidelines were validated through a rigorous, 4-step process.
- ▪They recommend best practices for AI behavior during various stages of interaction.
- ▪The guidelines aim to assist in the design process for AI systems.
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Guidelines for Human-AI Interaction Established: June 4, 2019 Overview Publications Videos Groups Events The Guidelines for Human-AI Interaction synthesize more than 20 years of thinking and research in human-AI interaction. Developed in a collaboration between Aether, Microsoft Research, and Office, the guidelines were validated through a rigorous, 4-step process described in the CHI 2019 paper, Guidelines for Human-AI Interaction. They recommend best practices for how AI systems should behave upon initial interaction, during regular interaction, when they’re inevitably wrong, and over time.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at Microsoft Research.
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