Delhi Jal Board recovers just 11.5% pending dues under water bill waiver scheme
The Delhi Jal Board has only recovered 11.5% of pending dues under its water bill waiver scheme, which was launched to alleviate late payment surcharges. Despite extending the deadline and including commercial consumers, the response has been lukewarm, with fewer than 30% of eligible consumers applying. Residents continue to express concerns over disputed bills and the need for better grievance resolution mechanisms.
- ▪The Delhi Jal Board has collected ₹586 crore of the ₹5,057 crore in pending dues as of May 20, 2026.
- ▪Fewer than 30% of consumers with pending bills have applied for the waiver scheme since its launch.
- ▪The board plans to launch a door-to-door KYC program to improve user registration and billing accuracy.
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Delhi Jal Board recovers just 11.5% pending dues under water bill waiver schemeThe Delhi Jal Board, which supplies water to nearly 2.9 million consumers in Delhi, has long faced complaints over billing irregularities.Updated on: May 22, 2026 10:12 AM ISTBy Paras SinghShare viaCopy link A Delhi Jal Board (DJB) scheme to waive late payment surcharge (LPSC) on pending domestic water bills, launched last October, has not had the desired effect, senior officials familiar with the matter said on Thursday, citing payment of only ₹586 crore of pending principal dues of ₹5,057 crore—a 11.5% clearance rate—until May 20.Delhi Jal Board struggles to recover pending dues despite extending its water bill relief scheme.
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