Consumer body in Coimbatore seeks reforms in public grievances redress system
Citizens’ Voice Coimbatore has proposed reforms to the public grievances redress system to Chief Minister C. Joseph Vijay. The organization supports recent policy announcements and suggests reintroducing a structured grievance system from the Kamaraj-era. Additional recommendations include shifting to monthly electricity billing and improving transparency in government services.
- ▪Citizens’ Voice Coimbatore submitted suggestions for administrative reforms to the Chief Minister.
- ▪The organization welcomed the provision of 200 units of free electricity for domestic consumers.
- ▪Key suggestions include reintroducing a structured public grievances redress system and shifting to monthly electricity billing.
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Citizens’ Voice Coimbatore, a consumer-rights organisation, has submitted a set of suggestions to Chief Minister C. Joseph Vijay on administrative reforms, public grievances redress systems and policy matters.In the representation, the organisation welcomed the Chief Minister’s recent policy announcements, including the provision of 200 units of free electricity for domestic consumers, stating that it would benefit middle-income and economically weak households.The key suggestions include reintroduction of a structured public grievances redress system akin to that existed in the Kamaraj-era, wherein government departments dedicated Mondays from 10 a.m. to 1 p.m.
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