'Completely horrible': UK job hunters share frustration with AI interviews
Nearly half of UK job seekers have experienced AI interviews, with many describing the process as awkward, impersonal, and frustrating due to the lack of human interaction. Some candidates reported feeling humiliated and questioned whether their responses were actually reviewed by a person. The use of AI in hiring is seen as a response to high application volumes, but concerns remain about its impact on candidate experience and fairness.
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One respondent said she was ‘not even sure anybody watched the interview’. Photograph: Cavan Images/AlamyView image in fullscreenOne respondent said she was ‘not even sure anybody watched the interview’. Photograph: Cavan Images/AlamyAI (artificial intelligence)‘Completely horrible’: UK job hunters share frustration with AI interviewsPeople describe awkward and unnatural process as survey finds nearly half of job seekers have been interviewed by AIJane ClintonFri 1 May 2026 01.00 EDTLast modified on Fri 1 May 2026 02.12 EDTSharePrefer the Guardian on GoogleNearly half (47%) of UK job seekers have had an AI interview, research from the hiring platform Greenhouse has found.In its survey of 2,950 active job seekers, including 1,132 UK-based workers, with additional respondents from the US,…
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