Claude AI is down — what we know so far about the outage
Claude AI experienced a significant outage affecting users' access to the service. Reports of the disruption peaked at nearly 3,000 within an hour, but a fix was implemented shortly thereafter. By late afternoon, Claude announced that all systems were operational again.
- ▪Users reported issues accessing Claude AI around 1:35 p.m. ET, with reports quickly escalating to 2,700 by 2:05 p.m. ET.
- ▪The official status page confirmed the outage, citing problems with both the main service and the API.
- ▪After a fix was announced around 2:20 p.m. ET, reports of issues dropped significantly, indicating a return to normal service.
Opening excerpt (first ~120 words) tap to expand
AI Claude AI was down — what we know so far about the outage Users report issues accessing the service News By John Velasco last updated 28 April 2026 0 Comments Join the conversation When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. (Image credit: © Future) Users flocked to Downdetector around 1:35 p.m. ET, quickly hitting 1,800 reports that subsequently hit 2,700 reports by 2:05 p.m. ET.Claude's own status page confirmed the major outage with issues related to "Claude.ai unavailable and elevated errors on the API" and "Elevated errors on Claude Haiku 4.5." Over on X, users also reported an outage with accessing Claude Design. Claude announced a fix around 2:20 p.m.
…
Excerpt limited to ~120 words for fair-use compliance. The full article is at Tom's Guide.