Carnival facing backlash for canceling cruise bookings due to website glitch showing cheap prices
Carnival Cruise Line is facing criticism after canceling customer bookings due to a website glitch that displayed significantly reduced prices. Instead of honoring the bookings, the company issued refunds and offered a $100 credit for rebooking. Many customers expressed disappointment, arguing that the company should have honored the prices, while others noted that the company's policy allows for such cancellations.
- ▪Carnival Cruise Line canceled bookings after a website glitch showed extremely reduced prices.
- ▪Customers were offered refunds and a $100 credit for rebooking before August 31.
- ▪Critics argue that Carnival should have honored the bookings, as many had already booked flights.
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US News Carnival facing backlash for canceling cruise bookings due to website glitch showing cheap prices By Angela Barbuti Published May 23, 2026, 9:34 a.m. ET See more of our coverage in your search results. Add The New York Post on Google They took the wind out of their sails. Carnival Cruise Line is catching a strong wave of backlash after it canceled customers’ bookings due to a brief website glitch that showed extremely reduced pricing. Instead of honoring the cheaper prices, it simply canceled clients’ reservations and provided refunds.
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