Build an AI customer support bot with n8n — handles tickets automatically (free workflow)
An article discusses how to create an AI customer support bot using n8n to automate ticket handling. The bot can classify tickets into categories and send appropriate auto-replies, while escalating complex issues to human support. The setup is quick and cost-effective, allowing users to manage support tickets efficiently.
- ▪The AI bot can handle 80% of support tickets automatically.
- ▪It classifies tickets into categories such as pricing, technical, billing, and general.
- ▪The setup time for the workflow is approximately 15-20 minutes and costs around $0.001 per ticket.
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try { if(localStorage) { let currentUser = localStorage.getItem('current_user'); if (currentUser) { currentUser = JSON.parse(currentUser); if (currentUser.id === 3945380) { document.getElementById('article-show-container').classList.add('current-user-is-article-author'); } } } } catch (e) { console.error(e); } Alex Kane Posted on May 22 Build an AI customer support bot with n8n — handles tickets automatically (free workflow) #n8nautomationaiproductivity My inbox had 47 unanswered support tickets on a Monday morning. Most were the same 4 questions: pricing, setup help, refund requests, and "how do I...?" questions. I built an n8n workflow that handles 80% of them automatically. Here's the full JSON — free.
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