BT loses more than 800,000 broadband customers in a year as telecoms giant unveils new cost-saving plan
BT has reported a loss of over 800,000 broadband customers in the past year, prompting the company to increase its cost-saving target to £3.7 billion. The telecom giant plans to implement an additional £700 million in cost cuts and extend its restructuring program to March 2030. Despite achieving significant savings, BT anticipates further declines in revenues and service earnings in the upcoming year.
- ▪BT's total cost-saving target has been raised to £3.7 billion, up from £3 billion.
- ▪The company plans to cut an additional £700 million in costs over the next four years.
- ▪BT has already reduced its workforce by 7 percent, now employing 108,000 staff.
Opening excerpt (first ~120 words) tap to expand
NewsBusinessBT loses more than 800,000 broadband customers in a year as telecoms giant unveils new cost-saving planThe telecoms giant said it was upping its cost-saving target to £3.7 billionHolly Williams Thursday 21 May 2026 10:36 BSTBookmarkCommentsGo to commentsBookmark popoverRemoved from bookmarksClose popover{"translations":{"comments":"Go to comments","share":"Share","copyLink":"Copy link","bookmark":"Bookmark","removeBookmark":"Remove bookmark"},"showComments":true,"showBookmark":true,"articleId":"CF1:2980918To1","articleMeta":{"url":"https://www.independent.co.uk/news/business/bt-openreach-broadband-jobs-profits-earnings-b2981008.html","title":"BT loses more than 200,000 broadband customers"}}Martin Lewis shares best time to get cheapest broadband and mobile dealsYour support…
Excerpt limited to ~120 words for fair-use compliance. The full article is at The Independent.
Discussion
0 commentsMore from The Independent
