Atlas shrugs: New UK asylum seeker IT system failed to help case workers learn from appeals
According to a report from Independent Chief Inspector of Borders and Immigration, the number of appeals to decisions on asylum status has rocketed from 8,000 in 2022-23 to well over 29,000 in 2023-24. However, the new case management system, Atlas, which completed its handover from the legacy Casework Information Database (CID) in 2025, isn't helping case workers learn from the outcome of past appeals. REG AD googletag.cmd.push(function() { googletag.display('labrador/thereg/article/desktop/b'); }); "Since the transition from CID to Atlas, it had not been possible for the Home Office to provide data or feedback on the outcome of asylum appeals to [decision-makers].
- ▪According to a report from Independent Chief Inspector of Borders and Immigration, the number of appeals to decisions on asylum status has rocketed from 8,000 in 2022-23 to well over 29,000 in 2023-24.
- ▪However, the new case management system, Atlas, which completed its handover from the legacy Casework Information Database (CID) in 2025, isn't helping case workers learn from the outcome of past appeals.
- ▪REG AD googletag.cmd.push(function() { googletag.display('labrador/thereg/article/desktop/b'); }); "Since the transition from CID to Atlas, it had not been possible for the Home Office to provide data or feedback on the outcome of asylum ap
Opening excerpt (first ~120 words) tap to expand
(function() { let windowUrl = window.location.href; windowUrl = windowUrl.substring(windowUrl.indexOf('?') + 1); let messageElement = document.querySelector('.shareableMessage'); if (windowUrl && windowUrl.includes('code') && windowUrl.includes('expires')) { messageElement.style.display = 'block'; } })(); public sector Atlas shrugs: New UK asylum seeker IT system failed to help case workers learn from appeals After several delays in development, Atlas went live without functionality Home Office case manager needed, inspectors say Lindsay Clark Lindsay Clark Published tue 30 Jun 2026 // 09:30 UTC After eight years of development, the UK Home Office’s new system for managing immigration and asylum applications is failing to help the department learn from the politically sensitive appeals…
Excerpt limited to ~120 words for fair-use compliance. The full article is at www.theregister.com - Articles.