Agentlens, an SDK that shows whether your AI features are working by customer
AgentLens is an SDK designed to provide insights into the performance of AI features at the account level. It captures real-time interactions and alerts teams about quality issues before they lead to customer churn. This tool aims to fill the gaps left by existing analytics and observability tools that do not adequately track AI feature performance.
- ▪AgentLens shows real-time data on AI interactions, including input fingerprints and output quality signals.
- ▪The SDK can be installed in just 10 minutes and works with various AI models.
- ▪It provides daily updates to customer success teams about account health and potential churn risks.
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AI Feature IntelligenceYour AI featureslook fine. They're not.AgentLens shows you what's actually happening inside every AI interaction — for every customer — before it becomes a churn conversation.ai-report-gen has a 54% abandon rate.It's been that way for 6 weeks. Your uptime monitor showed green the entire time.See the Product view →3 accounts are in silent AI struggle.2 renew in under 90 days. They haven't raised a support ticket. They're just quietly giving up.See the CS view →You doubled investment in ai-report-gen.Based on click volume. Those clicks were retries.
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