A trial user told us our ERP workflow felt disconnected. They were right
PAX ERP has received feedback from a trial user indicating that the workflow felt disconnected despite the system's capabilities. In response, the company has reorganized its dashboard to better align with users' mental workflows across various departments. This initiative aims to enhance user experience by reducing friction and improving accessibility to key functions.
- ▪A trial user reported that PAX ERP's workflow felt disconnected from their daily operations.
- ▪The company conducted a click-efficiency study, revealing that most destinations were reachable within three clicks.
- ▪PAX ERP has reorganized its dashboard to improve access to common functions for finance, shipping, and manufacturing.
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Home/Blog/A Trial User Told Us Our ERP Workflow Felt Disconnected. They Were Right.A Trial User Told Us Our ERP Workflow Felt Disconnected. They Were Right.May 25, 2026·4 min read·Matthew ObeyERPProduct UpdatesUser FeedbackAt PAX ERP, we are always working to make the system easier, faster, and more intuitive for small manufacturers.That sounds obvious, but in ERP software it is not always easy. ERP touches almost every part of a company: sales, purchasing, inventory, manufacturing, shipping, receiving, invoicing, payments, accounting, reporting, and more.Those workflows are connected in real life, so the software needs to feel connected too.Recently, a trial user reviewed PAX and gave us honest feedback: the system was capable, but the workflow felt disconnected for how their team worked…
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